Shaftesbury Theatre
accessibility

Getting into the Venue

There is level access into the Shaftesbury Theatre main entrance, which is situated on Shaftesbury Avenue. An alternative entrance at the side of the theatre leads directly to accessible seating in the Royal Circle as well as the bar. The foyer can be accessed through double doors. A drop-off point is located outside the theatre.

A customer lift is available, taking patrons to the 1911 Bar and Stalls seats. The Stalls are step-free, with wheelchair spaces available on the aisles.

Customer Assistance

Staff are on hand to assist with navigation throughout the theatre. Doors are constantly manned and patrons who wish to use the alternative entrance should notify a member of staff who will assist them. An at-seat service is available for patrons who are unable to access the bars.

Transfers are available to Box E and Row A of the Royal Circle and it is recommended that those wishing to transfer bring a companion. Front of House staff are able to store wheelchairs for the duration of the performance. The theatre has a wheelchair available for loan.

How to Book

For those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theatre of any special requirements. Access patrons and their companions are eligible to significant discounts with access rates.

For further information and accessibility booking, please call: 020 7379 5399 or email: boxoffice@shaftesburytheatre.com