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Getting into the Venue
Sunderland Empire is situated on High Street West, with step-free access through the Foyer Bar to the main Stalls auditorium entrance. The Box Office is located 30 metres down High Street West from the Foyer Bar entrance and can be accessed through automatic doors. A drop-off point is located directly outside of the theatre.
Customer lifts are available to take patrons to the Stalls and Dress Circle. All other sections of the venue must be accessed via steps. There is level access from the main foyer to wheelchair spaces in the Stalls of the auditorium and level access via a customer lift to wheelchair accessible Boxes in the Dress Circle.
Patrons with limited mobility and wheelchair users are advised to book seats in the Stalls. Box B and C in the Dress Circle are available for access patrons and should be inquired about in advance. Those who wish to transfer into aisle seats are advised to bring a companion and notify the theatre when booking. Staff are on hand to assist with navigation and the use of customer lifts.
An at-seat service can be requested for those who are unable to access the bars, or for those who wish to remain seated during the interval. Please note that there is no cloakroom available at this venue.
How to Book
For those who require assistance or wish to book wheelchair or transfer spaces in the Stalls or Dress Circle Boxes, it is important to book in advance to guarantee availability and notify the theatre of any special requirements. Discounted tickets are available for access patrons and one companion, with the price depending on the show booking.
For further information, ticket bookings and assistance please call the free access line: 0800 912 6971 or email: email@example.com