Supplier Guide: See Tickets
You’ve picked out your perfect seats, secured an amazing deal and earned Reward Points by booking through SeatPlan – now it’s time to receive your tickets!
SeatPlan displays the best prices and ticket deals by combining availability and prices from several Suppliers, so your tickets will look different depending on who fulfilled your booking. Here is what to expect when your booking is fulfilled by Supplier See Tickets.
If you do not know who your Supplier is, please refer to our e-tickets guide.
When do E-tickets arrive?
You should receive a confirmation email from See Tickets within approximately 30 minutes of receiving your SeatPlan confirmation. The email will be received from donotreply@seetickets.com.
If your e-tickets do not arrive, click If E-tickets Don’t Arrive.
What do E-tickets look like?
After receiving your confirmation email from SeatPlan, you will then receive your e-tickets in a seperate email from the Supplier.
Getting your tickets is a 2 step process:
- You will receive a confirmation email from See Tickets with your e-tickets attached s a PDF.
- You can then download these to your device to be scanned at the venue upon arrival. See Tickets e-tickets cannot currently be added to your Apple or Google Wallet.
How do I contact See Tickets?
If there are any issues with your See Tickets booking or e-tickets, their customer service team can be contacted by filling in their contact form. Be sure to use the email you booked with, so the team can easily locate your booking.
You’ll need to quote your Order Reference Number on the form. See Tickets Order References are nine numbers, e.g. 123456789. This can be found in your confirmation emails from both SeatPlan and See Tickets.
Booking Amendments
Tickets are generally sold on a non-transferable and non-refundable basis, so if you need to amend your booking, be sure to first thoroughly check the Terms and Conditions for your Supplier.
We fully appreciate that unexpected changes to your plans can sometimes happen, so the Supplier can sometimes make amendments to the booking at their discretion. If you need to change your See Tickets booking, reach out to them directly using their booking exchange form. Please ensure that you contact them more than 2 working days before the performance date, as it is often not possible to exchange tickets or amend a booking after this time.
Ticket Protection
See Tickets do not currently offer Ticket Protect on SeatPlan bookings.
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Booked through a different Supplier, or have a question that isn’t answered here? Take a look at our e-tickets guide for more information, or reach out to our team at help@seatplan.com.