SeatPlan Rewards

Frequently Asked Questions

How many points can I earn?
For every seat view photo submitted, you can earn 50 rewards points. Photos submitted that are eligible for double points earn 100 rewards points.
What photos qualify for double points?
Double rewards points are available for all productions and venues with less than 200 photos submitted. Productions must be currently open in order to be eligible. Double points are not available for closed shows.
How many points do I need to claim a reward?
To earn a £10 SeatPlan London Gift Card you only need 600 points. This means you could earn a £10 gift card for as little as 6 photos! Find out more about SeatPlan London Gift Cards by clicking here.
How long will it take for my Rewards balance to increase?
Your Rewards balance will increase every time you add a photo to the site and after it has been approved by our editors. This shouldn't take more than two working days.
How do I redeem my SeatPlan London Gift Card reward?
1. Once you’ve logged in to your SeatPlan account and you have enough points, select the ‘Claim Reward’ button on the SeatPlan London Gift Card option to claim the reward. Your digital SeatPlan London Gift Card will then be displayed in the Claimed Rewards section on the My Rewards page
2. When you have your Gift Card, visit book.seatplan.com to choose a show
3. Checkout and when choosing your payment option, click 'Do you have a promo code?'. Enter your Gift Card code where prompted
4. Credit card details are required for all purchases but will only be charged if booking total exceeds the value of your voucher.
Can I redeem multiple SeatPlan London Gift Cards on a single purchase?
You cannot redeem multiple SeatPlan London Gift Cards on a single purchase. But you can claim £10 or £20 SeatPlan London Gift Cards.
How do I redeem my Theatre Token reward?
1. Once you’ve logged in to your SeatPlan account and you have enough points, select the ‘Claim Reward’ button on the Theatre Token Gift Card option to claim the reward. Your digital Theatre Token Gift Card will then be displayed in the Claimed Rewards section on the My Rewards page
2. When you receive your Theatre Token, follow these instructions to redeem
3. Theatre Tokens are subject to the Society of London Theatre's Terms & Conditions
4. If you have problems redeeming your Theatre Tokens please email help@seatplan.com
Can I redeem multiple Theatre Token codes on a single purchase?
Yes, you can use Theatre Tokens in conjunction with each other as part or full payment.
How do I redeem my SeatPlan Broadway Gift Card Reward?
1. Once you’ve logged in to your SeatPlan account and you have enough points, select the ‘Claim Reward’ button on the SeatPlan Broadway Gift Card option to claim the reward. Your digital SeatPlan Broadway Gift Card will then be displayed in the Claimed Rewards section on the My Rewards page
2. You can use your SeatPlan Broadway Gift Card on any New York show listed on SeatPlan
3. During checkout, under 'Payment options', you will see an option to 'ADD PROMO CODE OR GIFT VOUCHER'. Click this and add your Gift Card code
4. If you have problems redeeming your Gift Card please email help@seatplan.com
How do I redeem my Telecharge Gift Card reward?
1. Once you’ve logged in to your SeatPlan account and you have enough points, select the ‘Claim Reward’ button on the Telecharge Gift Card option to claim the reward. Your digital Telecharge Gift Card will then be displayed in the Claimed Rewards section on the My Rewards page
2. You can use all or part of the balance on your Gift Card to pay, or part-pay for theatre tickets
3. Once you have received your Gift Card, follow these instructions to redeem
4. Telecharge Gift Cards are subject to Telecharge’s Terms & Conditions
5. If you have problems redeeming your Gift Card please email help@seatplan.com