Getting into the VenueThe King’s Theatre, Glasgow’s main entrance is situated on Bath Street, with a drop-off point outside the front of the theatre. There is one step up to the double-door entrance, which is usually opened prior to a performance. Once inside, the box office is located on the left. Alternatively, an accessible entrance can be found on Elmbank Street, which is level access via a slight ramp to the Stalls seating and facilities.
A customer lift is not available. This venue may not be suitable for scooter users.
Customer AssistanceStaff are on hand for patrons who require assistance. Those who wish to transfer into aisle seats are advised to bring a companion. There are 3 transfers located at the rear of the Stalls, as well as 5 wheelchair spaces per performance. Wheelchairs can be left with patrons.
An at-seat service is available for those who are unable to leave their seats during the interval. Staff must be notified if this service is required. Those wishing to use the alternative entrance on Elmbank Street must notify staff via a buzzer at the door or at the main entrance.
How to BookFor those who require assistance or wish to book wheelchair spaces, it is important to book well in advance to guarantee availability and notify the theatre of any special requirements. Discounted tickets are available for access patrons and one companion, with the price depending on the show booking.
For further information, ticket bookings and assistance please call the dedicated access line: 0800 912 6971 (free of charge). For deaf and hard of hearing customers the theatre also have type talk on 18001 0844 871 7677 (textphone user) and type talk 18002 0844 871 7677 (hearing person).
The Stalls can be accessed via the main entrance on Bath Street. To access the seating there are 2 small steps into a corridor and a further 3 steps down to the Stalls. All steps have handrails and the route is very clear. Alternatively, the Stalls can be reached via the accessible entrance on Elmbank Street, which gives step-free access to wheelchair spaces at the rear of the Stalls.
Transfers are available for up to 3 people per performance. Wheelchairs can be stored for the duration of the performance. Companions can be seated in front of wheelchair users who are unable to transfer. There are 5 wheelchair spaces per performance.
Extra legroom can be found towards the front of the seating.
The Grand Circle is accessible via 13 steps up from the theatre foyer. All steps have handrails and are clearly highlighted. Please note that there are further steps to access each row once inside the auditorium.
Extra legroom is available towards the front of the seating.
The Upper Circle can be accessed via a further 13 steps up from the Grand Circle, which is 13 steps up from the theatre foyer. All staircases hand handrails and highlighted steps.
Audience members may be required to use the alternative entrance on Elmbank Street to reach the Upper Circle.
The Gallery is accessible via a further 13 steps up from the Upper Circle and 39 steps up from the theatre foyer. This section is not recommended for those who need a good amount of legroom.
Audience members may be required to use the alternative entrance on Elmbank Street to reach the Gallery. Please note that legroom is extremely restricted.