Opera House accessibility

Getting into the Venue

The Opera House Manchester is situated on Quay Street, with step-free access to the main foyer and to the box office. An alternative entrance is available at the side of the theatre, which provides level access to wheelchair spaces and accessible facilities in the Circle.

All sections of the theatre must be reached by stairs as there is no customer lift. Access patrons should ask for assistance at the box office if they require the alternative entrance.

Customer Assistance

Staff are available at the box office for those who require assistance. Patrons who wish to transfer are advised to bring a companion and to notify the theatre when booking. Those who need to use the alternative entrance at the side of the theatre must alert staff at the box office.

A cloakroom is available in the foyer and an at-seat service can be requested for those who are unable to access the bars.

How to Book

For those who require assistance or wish to book wheelchair spaces, it is important to book in advance to guarantee availability and to notify the theatre of any special requirements. Discounted tickets are available for access patrons and one companion, with the price depending on the show booking.

For further information, ticket bookings and assistance please call the access line: 0844 871 7677 (calls cost 7p/pm) or the venue access line: 0161 245 6605. Alternatively email: manchesteraccess@theambassadors.com

Accessible seats

Circle B4
Circle B1

View Seating Plan

Section accessibility

Stalls

The Stalls are accessible via 24 steps down from the foyer and a further 3 steps once inside the auditorium. All steps are clearly highlighted with handrails in place. Please note that there is no lift to this section.

Extra legroom is available in seats H4-11. The Circle overhang begins at Row M and restricts rows behind.

Circle

The Circle can be accessed via 32 or 34 steps up from the foyer, depending which staircase you use. All steps are clearly highlighted with handrails in place. Steps lead up to the back of the Circle at Row Q. An alternative entrance is available at the side of theatre, which gives step-free access to wheelchair spaces in Row B. Spaces are located in B1 and B4. Please note that there are 3 steps down to Row A from this entrance, which makes it suitable for transfers. There are 2 steps between each row in the Circle.

Legroom is standard throughout, but becomes more restricted in the rear rows.

Gallery

The Gallery can be accessed via 81 steps up from the main foyer, with 37 steps up to an entrance to Row B and 41 steps to an entrance at the rear of the seating. All steps are clearly highlighted with handrails in place. There is no customer lift, therefore this section is not suitable for those with limited mobility. Please note that all steps in the Gallery are steep and uneven.

Legroom in this section may be very limited in places.