Edinburgh Playhouse accessibility

Getting into the Venue

The Edinburgh Playhouse is situated on Greenside Lane and is step-free from the street into the Circle Bar, which is located on the right-hand side of the foyer. Entering through this main entrance gives level access to Circle seating, which is easy access for those with limited mobility.

All sections of the theatre must otherwise be reached by steps, as there is no customer lift. The Edinburgh Playhouse is not accessible for those with mobility scooters.

Customer Assistance

Staff are on hand for patrons who require assistance. Those who wish to transfer into aisle seats are advised to bring a companion. It is recommended that those wishing to transfer book seats in the rear Circle for their own ease. Please note that transfers may require two or more steps to reach.

The Edinburgh Playhouse is able to store wheelchairs in the Circle Bar for the duration of the performance. There is no cloakroom at this venue. An at-seat service is also available on request for those that are unable to access the bars. Staff must be notified prior to the performance if this service is required.

How to Book

For those who require assistance or wish to book wheelchair spaces and transfers, it is important to book well in advance to guarantee availability and notify the theatre of any special requirements. Discounted tickets are available for access patrons and one companion, with the price depending on the show booking.

For further information, ticket bookings and assistance please call the access line: 0844 871 7677 (calls cost 7p/pm) or email: edinburghadministrator@theambassadors.com

Section accessibility

Stalls

The Stalls can be accessed via 40 steps down from the step-free main entrance. This section must be reached by steps as there is no customer lift available. Steps are clearly highlighted and handrails are in place. This section is not recommended for those with limited mobility.

Legroom is good throughout this section, particularly towards the front and in aisle seats.

Circle

The Circle can be accessed step-free from street level, with staff on hand to assist with navigation for access patrons. Both wheelchair and transfer spaces are available towards the rear of the seating. There are 8 wheelchair spaces available in Row M. Those who wish to transfer can do so to aisle seats at the rear of the Circle, which may require two or more steps to reach.

Once inside the Circle, there are steps up and down to all of the rows, aside from Row M.

Extra legroom is available in the front of the Circle, specifically in the front-centre block of seating.

Balcony

The Balcony is accessible via 25 steps up from the theatre’s main entrance. This section must be accessed by steps as there is no customer lift. All steps are highlighted, with handrails in place. The Balcony is not recommended for those with limited mobility.

Please note that legroom is limited in this section.