Getting into the VenueThe Aldwych Theatre main entrance is located on Aldwych and leads directly to the foyer and Box Office. There are 5 steps up to this entrance, with handrails. An alternative entrance is situated on Drury Lane and leads into the theatre foyer with level access to the front of the Dress Circle. There is a drop-off point adjacent to the accessible entrance.
All sections of the theatre must be reached by stairs, aside from the front of the Dress Circle. There is no customer lift available. There are spaces to sit in the bars on each level.
Customer AssistanceTheatre doors are constantly manned, should assistance be required. If a wheelchair user requests to use the accessible entrance, their companion must notify a member of staff, who will then open the doors for them.
It is recommended that wheelchair users should bring a companion, however staff are on hand to help with navigation and at seat service if requested. Transfer seats are available, however staff will not assist in transferring a wheelchair user to a seat.
How to BookYou must call the Aldwych theatre access line to book specialised wheelchair spaces. Wheelchair users and their companions will receive 50% off their ticket price.
For further information and accessibility booking, please call: 020 7836 5537 or email: firstname.lastname@example.org or email@example.com
The Stalls can be accessed via 26 steps down from the foyer, with handrails in place. The Stalls are not suitable for wheelchair users.
Extra legroom can be found in Row HH. C1, C21, J1-4, J19-23 and Z1-2 are all seats without anything directly in front, giving extra legroom to those who may need it.
There is step-free access to the Dress Circle from the alternative entrance on Drury Lane. Row C is the same level as the theatre foyer and is recommended for those with limited mobility. Box seats are available for wheelchair users in Box E. There are 22 steps up to the back of the Dress Circle.
Extra legroom can be found in any aisle seat.
The Grand Circle can be accessed via 50+ steps up towards the auditorium. There is very limited legroom in this section. This section is not accessible for those with limited mobility.