Stephen Sondheim Theatre
accessibility
Getting into the Venue
The Stephen Sondheim Theatre is accessible step-free from street level to the lobby at 124 West 43rd Street.All wheelchair and transfer spaces are in rows H, S, T and U of the Orchestra, which is mainly step-free. There may be one step up or down to seats in this section behind row H. The Mezzanine is one level above the Orchestra, with an additional two steps up or down per row. There are two wheelchair seats and two transfer seats in this section.
Patrons with limited mobility can access the Mezzanine and other levels of the Stephen Sondheim Theatre using the venue’s elevators.
Customer Assistance
Theater representatives may be unable to assist patrons to their seats, so it is best to attend with a companion where possible.A wheelchair accessible unisex restroom is located on the second level of the theater. Other restrooms are on the lower level of the theater, one flight of stairs down from the Orchestra. Coat check is available at the theater for extra items.
How to Book
For those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theater of any special requirements.For further information, ticket bookings and assistance please call Audience Services on 212-719-1300 or email audienceservices@roundabouttheatre.org. Tickets can also be purchased from Telecharge Access Services at 866-300-9761.
Section Accessibility
Orchestra
The Orchestra is on the main level of the Stephen Sondheim Theatre, with an elevator serving the other levels to make access easy for wheelchair users. Rows J to U are stepped, although the rest of the section is flat.
There are two wheelchair spaces at the rear of the Orchestra, in row U, with companion seats available to purchase alongside each. A further seven aisle transfer seats are located in rows H, S and T. Patrons will have to navigate one shallow step at each row to access these seats.
Mezzanine
The Stephen Sondheim Theatre Mezzanine is located one floor above the Orchestra, with an elevator serving the section for easy access. Once inside, there are usually two steps down to each row.
There are two wheelchair seats in row JJ, close to the entrance. Companion seats are available to purchase alongside these. A further two transfer seats are in row AA, with steps down. Patrons with limited mobility should exercise some caution navigating these steps once inside the section, therefore.
