SeatPlan Logo

Apollo Theatre
accessibility

Getting into the Venue

Wheelchair access is available via a platform lift to the Stalls. Report to the main entrance of the theatre, and a member of staff will accompany you to the accessible entrance. The platform lift has a maximum weight limit of 300kg.

All sections of the theatre must otherwise be accessed by stairs as there is no customer lift available.

Logo of AccessAble The Apollo Theatre has worked with AccessAble to make it easier to plan your theatre trip before you visit. AccessAble visited the theatre in-person to create a Detailed Access Guide. Click the logo to read the AccessAble Guide.

Customer Assistance

Customers should report to staff at the main entrance in order to use the accessible entrance. Staff will accompany wheelchair users to the alternative entrance.

Transfers are available and staff are able to store wheelchairs for the duration of the performance. An at-seat service is available for patrons who are unable to access the bars.

How to Book

For those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theatre. Specific access seating is held from general sale for each performance, and you can select up to two seats at a discounted access rate of 50% off per person, the equivalent to Carer Goes Free.

For further information and accessibility booking, please call: 0330 333 4815 or email: access@nimaxtheatres.com

Accessible seats

Stalls Q1
Stalls Q22

View Seating Plan

Section accessibility

Stalls

There is step-free access to the Stalls via the platform lift at the accessible entrance on Shaftesbury Avenue. Alternatively, there are 22 steps down to the Stalls via the main foyer, with handrails on either side. The Stalls are carpeted and there is a steep rake towards the back. 2 wheelchair spaces are located in Row Q. There are 2 transfer spaces available per performance to any aisle seat. The Stalls are not suitable for scooter users.

Stalls T15 and T16 are recommended for best legroom, as there is an aisle directly in front.

Dress Circle

The Dress Circle must be accessed via 12 steps up from the theatre foyer and there is no customer lift. This section is not suitable for those with limited mobility.

Grand Circle

The Grand Circle is 41 steps up from the theatre foyer and there is no customer lift. This section has very limited legroom.

Balcony

The Balcony is located 80 steps up from street level, without a customer lift. This section is not suitable for those with limited mobility. This section is very steep narrow with limited legroom and is not recommended for those who dislike heights.

Your basket is empty.