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Frozen the Musical hero image
Frozen the Musical hero image
Frozen the Musical hero image
    Creates its own magic
    The Guardian
    Disney magic on a grand scale
    The Daily Express

Frozen the Musical Tickets

Experience Disney's modern classic on stage in this spectacular musical, featuring hit song “Let It Go”. Best for age 6+.

Enjoy the Disney Sensation with Frozen Tickets

Elsa and Anna’s adventures across the icy kingdom of Arendelle are spectacularly adapted for the stage in this dazzling musical, where all of your favourite characters and songs from the film come to life right before your eyes!

The story of two sisters who save each other is a modern classic and box-office sensation from the Walt Disney Company. Frozen the Musical at Theatre Royal Dury Lane adds some extra surprises, making it the perfect introduction to kids theatre in London for anyone who wants to experience the magic in a whole new way.

What is Frozen the Musical about?

Princess Anna and Princess Elsa are sisters whose close relationship is shattered when Elsa's magical powers cause mayhem. After their kingdom is thrown into a never-ending winter and Elsa is cast out, Anna is determined to undo the spell and bring her sister home. She is joined along the way by an array of friendly faces including cheery Olaf the Snowman, Sven the reindeer and Kristoff.

One of Disney’s biggest and best animated films of the 21st century has enjoyed its own Elsa-like transformation to become this dazzling musical. The show features songs from the Academy Award-winning film - including “Let It Go”, “Love Is an Open Door” and “Do You Want to Build a Snowman” - made all the more incredible by stunning set design, special effects and costumes that completely immerse audiences in the world of Arendelle and beyond.

Who plays Elsa in Frozen the Musical?

Jenna Lee-James currently stars as Elsa in Frozen's West End production, taking over the role from Samantha Barks until 2024. Lee-James' stage credits include Cats, Mamma Mia!, We Will Rock You and Joseph and the Amazing Technicolor Dreamcoat.

Samantha Barks originated the role of Elsa when the musical opened in London, and was highly praised for bringing the powerful queen to life in a "powerhouse" (The Evening Standard) performance. The Guardian raved that "the stage comes alive every time she sings", and Lee-James' incredible vocals and stage presence mean children will be just as enchanted by her take on the role!

Frozen the Musical London Cast and Creatives

In addition to Jenna Lee-James as Elsa, the West End cast of Frozen features Laura Dawkes as Anna, Oliver Ormson as Hans, Jammy Kasongo as Kristogff, Richard Frame as the Duke of Weselton and Craig Gallivan (School of Rock the Musical) providing laughs and comedy as Olaf.

The show has music and lyrics by Kristen Anderson-Lopez (Coco) and Robert Lopez (The Book of Mormon), who also worked on the film, and costumes & set design, bringing the bright and beautiful kingdom to life, by Christopher Oram.

Frozen Musical vs. Film

Frozen on stage is an unmissable experience even if you have watched the film a thousand times! There are plenty of brand-new moments to make the story burst off the stage with its own unique magic, whilst staying true to the spirit of the film.

The 2013 animated film had 7 original songs, including the show-stopper “‘Let it Go”. These all have pride of place in the show, and the original team behind the film’s music, award-winning husband and wife team Kristen Anderson-Lopez and Robert Lopez, created 12 extra songs for the Broadway musical.

Let It Go with Frozen London Tickets!

This stunning tale of sisterhood, self-belief and the real meaning of love has cast a spell over London, and there is nothing quite like hearing “Let It Go” performed live on stage! Don’t miss the chance to see your favourite characters live on stage - book tickets now to join Elsa, Anna and their friends on a wintry adventure.

Performance dates:
09 Dec 2023 - 02 Jun 2024
Running time:
2 hours and 15 minutes including an interval.
Age recommendation:
Best for age 6+. Under 4s not permitted.
Audience Notes:
Please note that the appearance of any performer cannot be guaranteed, and is always subject to illness, injury and statutory holiday entitlement.

Best Seats

SeatPlan Recommends: Choose central seats in the Royal Circle and Grand Circle for the best overall view of the stage as Elsa transforms the Drury Lane auditorium into her breathtaking Ice Kingdom.

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    Latest Audience Reviews

    Although I like Disney films, I am not really a fan of Frozen, but the stage version is truly spe... More

    The show was amazing! The story is the same as the movie, with added songs and some changes. Th... More

    Enjoyable family fun. A couple of sudden bangs that might give the little ones a small fright but... More

    Absolutely amazing show. So cleverly done with special effects and really captivating. Only part... More

    Visually one of the best shows out there. The sets and effects were breathtaking. Songs included... More

    The acting, the music, the dancing, singing, everything was amazing! I was really impressed of th... More

    Show Times

    Monday - -
    Tuesday - -
    Wednesday 2.00pm
    Thursday 2.00pm
    Friday 2.00pm 7.00pm
    Saturday 1.00pm
    Sunday 1.00pm
    How Long is Frozen the Musical?
    Frozen the Musical running time is 2 hours and 15 minutes including an interval.
    Matinee Shows
    Frozen the Musical matinee performances start at 1.00pm and finish at 3.15pm or start at 2.00pm and finish at 4.15pm or start at 2.30pm and finish at 4.45pm or start at 5.30pm and finish at 7.45pm.
    Evening Shows
    Frozen the Musical evening performances start at 7.00pm and finish at 9.15pm.

    Tickets FAQ

    How much are Frozen the Musical tickets?

    Ticket prices range from around £30 - £135, depending on performance dates and availability.

    What are the most expensive tickets for Frozen?

    Tickets in the middle of Stalls rows D-K and Royal Circle rows A-C offer the best views of this spectacular musical, and can cost up to £135.

    For a big musical like Frozen, seats such as Royal Circle B24 are particularly desirable. Here you can enjoy an excellent view of all of the show’s projections and special effects that make the magical world of Arendelle bloom across the stage.

    How can I get cheap tickets for Frozen the Musical?

    The best way to get cheap tickets is to book a few weeks ahead in school term time, and even a few months ahead if you want to see the show during the school holidays. Booking in advance ensures more availability in the cheapest price bands.

    If you are able to book tickets for a midweek, term time performance, you can save up to 20% compared to peak times (holidays and weekends).

    There are a large number of restricted-view seats, and the theatre’s refurbishment means the view is often much better than you might expect. It is worth looking at reviews for these seats because you can save a lot of money; for example, Royal Circle A45 is sometimes 20% cheaper than other seats nearby.

    The show has been discounted and included in some of London’s biggest seasonal promotions, so you can find big savings throughout the year. Sign up for an Alert and we can let you know when the next offer is available.

    What are the best seats for children at Frozen the Musical?

    The best views at Frozen for children are in the centre of the Stalls and centre of the Royal Circle. The Stalls are an excellent option for children who will enjoy being fully immersed in the story. Seats in the middle of rows D, E and F such as E25 are particularly good for little ones who want to see the characters up close.

    Rows A - D of the Royal Circle are slightly higher than the stage and the section has a rake, which means children will be able to see over heads in front more easily. From seats like C29, the lighting design that comes alive as Elsa performs magic looks really spectacular, and there is a great overview of the entire set.

    The Upper Circle and Balcony are quite far from the stage so some children may have difficulty seeing everything, and there is a safety rail that cuts into the eyeline in Row A of the Balcony.

    The venue has lots of booster seats available to borrow free of charge to help young children get a clear view from any seat. These are available from an usher once you are inside the theatre.

    What else would you like to know?

    If you have any other questions about Frozen the Musical that we have not answered above, please email us at and we will do our best to help.
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