Getting into the VenueThe London Palladium main entrance is situated on Argyll Street. There are 4 steps up to the main entrance and a further 8 into the foyer. The Box Office can be found through a separate entrance, 5 steps up from the street. Handrails are in place on most staircases and some steps are highlighted.
Single automatic doors are in place for patrons with limited mobility. A ramp can be used to access the main entrance and a customer lift can take wheelchair users to the Stalls level.
An alternative level access entrance is located on Ramillies Place, at the back of the London Palladium theatre. An intercom is in place to attract attention, and staff are on hand to assist with the entrance.
Customer AssistanceWheelchair users who need assistance should contact the Theatre Manager on arrival. Staff are on hand to assist with navigation and can help access the ramp and alternative entrance on Ramillies Place. It is recommended that patrons with limited mobility arrive 45 minutes before the performance is due to begin.
Transfers are available and staff are able to assist with these. Staff are able to store wheelchairs for the duration of the performance.
How to BookFor those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theatre of any special requirements. Wheelchair users and their companions should let the box office know details of their access requirements as they are eligible for significant discounts and special booking privileges.
For further information and accessibility booking, please call: 0844 412 4648 (calls cost 7p/pm) or email: email@example.com
The Stalls can be accessed via 12 steps from the foyer. Alternatively, a customer lift can take wheelchair users from the foyer to the Stalls seating. There are 5 wheelchair spaces available in this section as well as transfers to any aisle seats, with no steps to access. There is a steep rake in the Stalls. This section is the most suitable for those with limited mobility.
Extra legroom can be found throughout the Stalls and in aisle seats.
The Royal Circle is accessible via 20 steps up from the foyer. This section is not recommended for those with limited mobility.
The Upper Circle can be accessed via 50 steps up from the foyer. This section is not suitable for patrons with limited mobility.