Th box office is open from 10am until 7:30pm from Monday to Saturday for patrons to make in-person bookings. Please note, that advanced ticket sales for future dates cannot be made from one hour before performances start, from which time the box office on Charing Cross Rd. only handles collections and purchases for that evening’s performance. Pre-booked tickets can be collected any time from one hour before the show from the main box office located in the theatre’s foyer. For ease, please ensure you have your confirmation email and ID with you and arrive with plenty of time to spare.
The theatre opens one hour before performances.
There are four bars within the theatre - the Foyer Bar, Gertrude Lawrence Bar, Noel Coward Bar and Upper Circle Bar. The Foyer Bar is the largest and has step free access from the ground level so is recommended for patrons with disabilities. Those in the upper sections may find the bar closest to their seat least busy and most convenient before shows however. These bars serve a range of soft and alcoholic drinks and light snacks, all of which can be taken into the auditorium, but please ask for a plastic cup.
The theatre has a cloakroom just inside the main entrance. Coats and small suitcases can be stored, although this is based on availability and the discretion of staff. Once left, patrons cannot exit the building until collecting their items as they cannot be stored after the performance.
The theatre has an ‘air-cooling’ system in place designed to stop the auditorium overheating in warm weather.
The theatre is a short walk from bustling Soho and is surrounded by many popular restaurants. Meat-lovers will want to try Flat Iron for their great steaks. Kanada-Ya and Bibimbap offer trendy takes on Asian cuisine at affordable prices, while Chipotle is great for those who want a quick bite on a budget.
Located near the vibrant heart of Soho, there are many fantastic boutique luxury hotels for those with bigger budgets, including Hazlitt’s and the Covent Garden Hotel. SoHostel is a good option for those on a budget who still want to stay in the heart of the city, although with its fantastic transport connections you may want to consider staying further out and getting more for your money.
You can contact the theatre box office directly by calling 03330 096 690, where calls are charged at standard geographic rates.