Seating plan and seat views
Use our interactive seating plan to view 3785 seat reviews and 2375 photos of views from seat.
Explore the venue
Find out more about the Phoenix Theatre’s bars, toilets and seating in our detailed guide on what to expect when you arrive.
Map and directions
Whether it is by tube, car, train or on foot, discover essential travel information on how to get to the Phoenix Theatre.
Plan your visit
For questions related to the Phoenix Theatre and Coronavirus, please see our statement here.
The Phoenix Theatre opens one hour before performances. Pre-booked tickets can be collected from the box office from 90 minutes before the show begins.
The Phoenix Theatre does not have a defined dress code, however theatregoers are recommended to dress comfortable and responsibly.
The Phoenix Theatre has an ‘air-cooling’ system in place designed to stop the auditorium overheating in warm weather.
The Phoenix Theatre has a cloakroom just inside the main entrance. Coats and small suitcases can be stored, although this is based on availability and the discretion of staff. Once left, patrons cannot exit the building until collecting their items as they cannot be stored after the performance.
Bag searches are in place as theatregoers enter the Phoenix Theatre. Sometimes you may need to queue as bags are being searched. To reduce this as much as possible, we advise you to avoid bringing large backpacks or suitcases and to arrive with plenty of time to spare.
There are four bars within the Phoenix Theatre - the Foyer Bar, Gertrude Lawrence Bar, Noel Coward Bar and Upper Circle Bar. The Foyer Bar is the largest and has step free access from the ground level so is recommended for patrons with disabilities. Those in the upper sections may find the bar closest to their seat least busy and most convenient before shows however. These bars serve a range of soft and alcoholic drinks and light snacks, all of which can be taken into the auditorium, but please ask for a plastic cup.
The Phoenix Theatre is a short walk from bustling Soho and is surrounded by many popular restaurants. Meat-lovers will want to try Flat Iron for their great steaks. Kanada-Ya and Bibimbap offer trendy takes on Asian cuisine at affordable prices, while Chipotle is great for those who want a quick bite on a budget.
Located near the vibrant heart of Soho, there are many fantastic boutique luxury hotels for those with bigger budgets, including Hazlitt’s and the Covent Garden Hotel. SoHostel is a good option for those on a budget who still want to stay in the heart of the city, although with its fantastic transport connections you may want to consider staying further out and getting more for your money.
The Phoenix Theatre was first opened on 24th September 1930 with Theodore Komisarjevsky as Art Direct. The first show to run there was Noel Coward’s Private Lives, starring the legendary writer and actor himself.
Help booking tickets
Pre-booked tickets can be collected any time from one hour before the show from the main Phoenix Street Box Office in the theatre’s foyer. If you want to collect tickets before this time, you are able to do it any time up to 90 minutes before the show from the Charing Cross Road Box Office. For ease, please ensure you have your confirmation email and ID with you and arrive with plenty of time to spare.
The Phoenix Theatre Box Office is open from 10am until 7:30pm from Monday to Saturday for patrons to make in-person bookings. Please note, that advanced ticket sales for future dates cannot be made from one hour before performances start, from which time the box office only handles collections and purchases for that evening’s performance.
You can contact the Phoenix Theatre box office directly by calling 03330 096 690, where calls are charged at standard geographic rates.
STAR (Society of Ticket Agents and Retailers) is the industry body that regulates the sale of London theatre tickets, including the Phoenix Theatre. When booking from a company you can check the STAR ticket seller database to see if they are registered and conforming to STAR practices. When buying online, you should also check for the padlock in your browser URL bar to ensure the connection is secure.
If you are interested in making a group booking for shows at the Phoenix Theatre, please contact us on firstname.lastname@example.org with details of dates and ticket numbers, where one of our staff will be able to assist with your best options.
The Phoenix Theatre can be hired on weekdays without matinee performances from 10am to 4pm, as well as all day on Sundays. With a range of bars and a large ornate auditorium, it is perfect for all sizes of events, filming and photography. For any enquiries, please call the events team on 020 7534 6173.