Getting into the VenueThe Prince Edward main entrance is situated on Old Compton Street, with level access into the foyer. There is no step-free access from the foyer to the auditorium. Cars are able to drop-off patrons outside the entrance. The Mozart Bar is available at the foyer level, with seating.
The accessible entrance to the auditorium is located on Greek Street, which provides step-free access to the Dress Circle. Once inside the auditorium there is a short ramp to Box 1, which provides two wheelchair spaces and two companion spaces.
Customer AssistancePatrons who wish to use the alternative entrance must ask a member of staff for the Access Host on arrival. The Access Host will look after access patrons for the duration of the performance. Staff are on hand to assist with navigation throughout the theatre.
Transfers are available in the Dress Circle and it is recommended that a companion is brought. The Access Host is not permitted to assist with transferring patrons to seats. Staff are able to store a maximum of 2 wheelchairs and 1 scooter per performance. An at-seat service is available for those who are unable to access the bars.
How to BookFor those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theatre of any special requirements. Access patrons and their companions are eligible for significant discounts and access rates.
For further information and accessibility booking, please call: 0344 482 5137 or email: firstname.lastname@example.org
The Stalls can be accessed via 22 steps down from the foyer. This section is not recommended for those with limited mobility, but is a good choice for those looking for extra legroom.
Extra legroom can be found in Row L and in any aisle seat.
The Dress Circle can be accessed via 13 steps from the theatre foyer. Alternatively, this section can be reached via the accessible entrance on Greek Street, which leads to 2 wheelchair spaces in Box 1 via a short, steep ramp.
Transfers are available to Row A of the Dress Circle.
The Grand Circle can be accessed via 42 steps up from the foyer, with the rear section up 72 steps. This section is not recommended for those with limited mobility and has very limited legroom.