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Royal Festival Hall
accessibility

Accessible Seat Photos and Ratings

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    Rear Stalls AA1, Rear Stalls AA5, Rear Stalls AA7, Rear Stalls AA33, Rear Stalls AA35, Rear Stalls AA36, Rear Stalls AA39, Rear Stalls XX15, Rear Stalls XX18, Rear Stalls XX32, Rear Stalls XX35

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    Getting into the venue

    In order to gain step-free access to the Royal Festival Hall, patrons should use the entrance by Queen Elizabeth Hall Slip Road and use the ‘JCB Glass Lift’ to the main foyer, alternatively there is an external lift next to the Artists’ Entrance on Belvedere Road. Once inside the main foyer, lifts to all levels can be found at either side of the building.

    Logo of AccessAble The Royal Festival Hall has worked with AccessAble to make it easier to plan your theatre trip before you visit. AccessAble visited the theatre in-person to create a Detailed Access Guide. Click the logo to read the AccessAble Guide.

    Customer Assistance

    Staff are on hand to assist with navigation throughout the Royal Festival Hall. All sections of the theatre can be reached by stairs or large customer lifts. There is a Welcome Desk for assistance and information located on Level 2.

    How to Book

    The Southbank Centre, which encompasses the Royal Festival Hall, has launched an Access Scheme for audience members with specific requirements. The scheme enables customers to book concessionary tickets for companions and lists information on upcoming assisted events.

    Section Accessibility

    Front Stalls

    The front stalls can be accessed step-free via customer lifts at either side of the auditorium on levels 3 and 4. Seats in the front stalls are accessed via shallow steps across the auditorium, seats towards the front and rear of the section require fewer steps for customers with limited mobility.

    Accessible toilets are available on all floors of the Royal Festival Hall.

    Side Stalls

    The rear stalls can be accessed step-free via customer lifts at either side of the auditorium on levels 4 and 5.

    There is level access to rows AA and X in the rear stalls which include wheelchair spaces. Seats in the rear stalls are accessed via shallow steps across the auditorium, seats towards the front and rear of the section require fewer steps for customers with limited mobility.

    Accessible toilets are available on all floors of the Royal Festival Hall.

    Rear Stalls

    The rear stalls can be accessed step-free via customer lifts at either side of the auditorium on levels 4 and 5.

    There is level access to rows AA and X in the rear stalls which include wheelchair spaces. Seats in the rear stalls are accessed via shallow steps across the auditorium, seats towards the front and rear of the section require fewer steps for customers with limited mobility.

    Accessible toilets are available on all floors of the Royal Festival Hall.

    Balcony

    The balcony can be accessed step-free via customer lifts at either side of the auditorium on levels 5 and 6. Once inside the auditorium, there are steps to all rows in this section. Accessible toilets are available on all floors of the Royal Festival Hall.

    Green Side Boxes

    The Green Side Boxes can be accessed via lifts at the venue and are step-free. Ask a member of staff for directions upon arrival. Larger wheelchairs cannot be accommodated in the boxes due to limited space.

    Blue Side Boxes

    The Blue Side Boxes are accessed via lift and are step-free. Larger wheelchairs cannot be accommodated in the boxes due to limited space.

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