Getting into the VenueThe Vaudeville Theatre main entrance is situated on the Strand and the foyer can be accessed via one 5cm step up through double doors. Once inside, the Box Office is to the right. All sections of the theatre must be accessed via steps, which are highlighted with handrails in place.
Alternatively, the Stalls can be accessed via the secure AAT Major Stair Climber, which travels down 6 steps. The stair climber can accommodate wheelchairs up to 66cm (26”) wide and 89cm (35”) deep, including a footrest. The maximum weight allowed is 190kg. When in motion, the stair climber reclines on a flat surface and is extremely safe, ensuring that the wheelchair user travels upright. This venue is not suitable for motorised wheelchairs.
There are no disabled facilities available in the theatre. Patrons are able to use the Adelphi Theatre facilities, located 100 metres along the Strand.
Customer AssistanceStaff are on hand to assist with navigation throughout the theatre. Those who wish to use the AAT Major Stair Climber must arrive 45 minutes before the performance is due to begin and notify a member of staff, who will assist them. Staff will also accompany patrons to the access facilities at the Adelphi Theatre on the Strand.
Transfers are available to aisle seats in the Stalls and wheelchair spaces are in Row M. Those wishing to transfer are advised to bring a companion. An at-seat service is available for patrons who are unable to access the bars.
How to BookFor those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theatre of any special requirements. Discounts are available for access patrons and their companion.
For further information, ticket bookings and assistance please call: 0330 333 4815 or email: email@example.com
The Stalls are accessible via 6 steps down from the foyer, with highlighted steps and handrails in place. Alternatively, the Stalls can be accessed via the secure AAT Major Stair Climber, which reclines on a flat surface down the 6 steps to the seating, ensuring that the wheelchair user travels upright.
Transfers are available to aisle seats on the left-hand side of the auditorium and 2 wheelchair spaces are located in Row M.
The Dress Circle can be accessed via 22 steps up from the foyer, with highlighted steps and handrails in place either side of the staircases. Once inside the auditorium, there are 3 steps between each row, without handrails.
The Upper Circle is accessible via 54 steps up from the foyer, with highlighted steps and handrails in place either side of staircases. Steps up to the Upper Circle are very narrow. This section is not recommended for those with limited mobility.