Getting into the VenueThe Vaudeville Theatre main entrance is situated on the Strand and the foyer can be accessed via one 5cm step up through double doors. Once inside, the Box Office is to the right. All sections of the theatre must be accessed via steps, which are highlighted with handrails in place.
Alternatively, the Stalls can be accessed via the secure Domino Zonzini platform Stair Climber, which travels down 6 steps. The stair climber can accommodate wheelchairs up to 87.5cm (34”) long and 96.5cm (38”) wide, excluding the footrest. The maximum weight allowed is 400kg (62 stone) distributed evenly across the wheelchair. Electric wheelchair users may be asked to transfer into the theatre’s manual wheelchair if staff consider the electric wheelchair unsuitable for the Stair Climber.
There are no disabled toilet facilities in the theatre. Patrons can use the Adelphi Theatre or Strand Palace Hotel facilities, located a short distance along the Strand.
Customer AssistanceStaff are on hand to assist with navigation throughout the theatre. Anyone using the Stair Climber is asked to arrive 45 minutes before the performance is due to begin and notify a member of staff, who will assist them.
Staff are available to accompany patrons to the access facilities at the Adelphi Theatre and Strand Palace Hotel. Patrons can alternatively present their tickets at the entrance to the Adelphi Theatre for access to the toilets.
Transfers are available to aisle seats in the Stalls and wheelchair spaces are in Row M.. An at-seat service is available for patrons who are unable to access the bars.
How to BookFor those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theatre of any special requirements. For use of the Stair Climber, wheelchair users must contact the Nimax Theatres Access Team before booking, to discuss individual requirements. Discounts are available for access patrons and a companion.
For further information, ticket bookings and assistance please call: 0330 333 4815 or email: firstname.lastname@example.org
The Stalls are accessible via 6 steps down from the foyer, with highlighted steps and handrails in place. Alternatively, the Stalls can be accessed via the secure Domino Zonzini platform Stair Climber.
Transfers are available to some seats in the Stalls and 2 wheelchair spaces are located in Row M.
The Dress Circle can be accessed via 22 steps up from the foyer, with highlighted steps and handrails in place either side of the staircases. Once inside the auditorium, there are 3 steps between each row, without handrails.
The Upper Circle is accessible via 54 steps up from the foyer, with highlighted steps and handrails in place either side of staircases. Steps up to the Upper Circle are very narrow. This section is not recommended for those with limited mobility.