London County Hall
accessibility
Getting into the venue
Step-free access is available at London Waterloo underground station for the Jubilee line and from Westminster underground station for the Circle and District lines. Step-free access continues above ground from both stations, including from Westminster Bridge.As you arrive at London County Hall there is a lift from street level to the main entrance on Belvedere Road. Once inside there is a further lift from the atrium to the chamber, where the Courtroom Stalls are located. Wheelchair accessible seats are located on the back row of the stalls, which offer a great, uninterrupted view of the stage.
Customer Assistance
Staff at London County Hall will be on hand to assist patrons as they move throughout the building. If you require assistance, it is recommended that you arrive in plenty of time to ensure a smooth entry. The foyer bar is only accessible via steps, so staff are available to assist with any purchases you'd like to make.How to Book
Patrons with specific access requirements should contact access@kxtickets.com to buy access tickets. Try to book in advance and notify the box office team of any special assistance required. London County Hall are planning to hold accessible performances in the near future.Section Accessibility
Courtroom Stalls
The Courtroom Stalls is accessible via a lift from the foyer, otherwise, it is 31 steps down. Row F has step-free access and wheelchair spaces. There are steps down to all other rows. For patrons with a hearing impairment, the signal for the hearing loop is strong in the majority of the Courtroom Stalls, other than row A.
There is room for assistance animals under seats in the stalls, however, they can not be kept in the aisles as members of the cast use these during the performance. The front of house team can also look after any assistance animals during the performance.
North Gallery
The North Gallery at London County Hall can only be accessed by a flight of stairs and once inside the auditorium the steps to reach the rows are narrow and steep. Steps to row C and D are particularly steep and should be avoided by those suffering with vertigo and with limited mobility. There is no lift access to the North Gallery.
Central Gallery
There is no lift access to the Galleries level of this venue and it is strongly recommended that patrons with specific access requirements contact the venue before booking tickets in this section. Access to the galleries is up a flight of stairs and once inside the steps are steep and narrow. Row C and D are particularly high-up and not suitable for those who suffer from vertigo. For patrons with a hearing impairment, seats C16, C30, D16-18 and D28-30 have no signal for the hearing loop and should be avoided by those with a hearing impairment. The best signal for the hearing loop is in the central block of the Central Gallery.
South Gallery
Access to the South Gallery is only possible via a steep staircase, with no lifts available in this part of the County Hall building. The South Gallery is not advised for those with limited mobility or access requirements. Once inside the South Gallery, there are steep steps to reach each of the four rows, particularly in rows C and D. Row A is only accessible via a narrow aisle due to the Grade II-listed architecture of the auditorium.
