Lyric Theatre
accessibility

Getting into the Venue

The Lyric Theatre main entrance is situated on Shaftesbury Avenue and is can be accessed via 4 steps up from street to foyer. A drop-off point is available outside of the entrance.

The alternative step-free entrance leads directly to the Dress Circle Boxes, where wheelchair spaces are available. Wheelchair users should report to the main entrance and a member of staff will direct them to the accessible entrance.

All other sections of the theatre must be reached by stairs, as there is no customer lift.

Customer Assistance

Those who wish to use the alternative entrance must notify staff upon arrival, who will assist them. An Usher will accompany wheelchair users and their companions to the accessible entrance. Staff are on hand throughout the theatre to assist with navigation.

Transfers are available and wheelchairs can be stored for the duration of the performance. An at-seat service is available for those who are unable to access the bars.

How to Book

For those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theatre of any special requirements. Access seating is held from general sale for each performance, and you can select up to two seats at a discounted rate of 50% off per person, which is the equivalent to Carer Goes Free.

For further information and accessibility booking, please email access@nimaxtheatres.com