Getting into the VenueThe Lyric Theatre main entrance is situated on Shaftesbury Avenue and is can be accessed via 4 steps up from street to foyer. There is the option of a portable ramp being placed over the steps for wheelchair users or those with limited mobility. A drop-off point is available outside of the entrance.
The alternative step-free entrance leads directly to the Dress Circle Boxes, where wheelchair spaces are available. All sections of the theatre must be reached by stairs, as there is no customer lift.
Customer AssistanceThose who wish to use the alternative entrance must notify staff upon arrival, who will assist them. An Usher will accompany wheelchair users and their companions to the accessible entrance. Staff are on hand throughout the theatre to assist with navigation.
Transfers are available and staff are able to assist, although it recommended that a companion be brought. Wheelchairs can be stored for the duration of the performance. An at-seat service is available for those who are unable to access the bars.
How to BookFor those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theatre of any special requirements. Wheelchair users and their companions will receive 50% off their ticket price.
For further information and accessibility booking, please call: 0330 333 4815 or email: firstname.lastname@example.org
The Stalls can be accessed via 24 steps down from the foyer. This section is not recommended for those with limited mobility.
Extra legroom can be found in seats D1, D20, E1 and E24.
There is level access to the Dress Circle from the foyer and the section can also be accessed step-free via the alternative entrance on Shaftesbury Avenue. There is level access to wheelchair spaces in Boxes C, D and E, which all have space for 1 wheelchair user and their companion.
Extra legroom can be found in the Boxes, due to movable seating. Aisle seats and the first row of the Circle also offer more legroom.
The Upper Circle can be accessed via 25 steps from the foyer, without a customer lift. This section is not suitable for those with limited mobility and there is very limited legroom.
The Balcony can be accessed via 60 steps up from the foyer. With no customer lift, this section is not suitable for patrons with limited mobility. This section can seem very steep and narrow, with extremely limited legroom.