Getting into the VenueThe Theatre Royal Haymarket main entrance is situated on Haymarket. The entrance is 3 steps up from street level and through two sets of swing doors. Once inside the theatre foyer, the Box Office is situated on the right. An alternative step-free entrance is located through side doors at the front of the building and leads directly to the Stalls.
All sections of the theatre must be reached by stairs as there is no customer lift. Stairs are highlighted with handrails either side.
Customer AssistanceThose who wish to use the alternative step-free entrance must notify a member of staff on arrival, who will contact the Duty Manager to assist patrons to the accessible entrance. There is no access to the reception desk for wheelchair users, however staff are on hand to assist throughout the theatre.
Transfers are available to any aisle seat in the Stalls. Wheelchair users are recommended to bring a companion. Staff are able to store wheelchairs for the duration of the performance. An at-seat service is available for patrons who are unable to access the bars.
How to BookFor those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theatre of any special requirements. Access patrons and their companions are eligible for access rate discounts.
For further information and accessibility booking, please call: 020 7930 8800 or email: firstname.lastname@example.org
The Stalls are accessible via 30 steps from the foyer, with highlighted steps and handrails in place. Alternatively, the Stalls can be reached via an accessible entrance through side doors at the front of the building. This entrance leads directly into the auditorium and to 2 wheelchair spaces at the rear of the Stalls. Transfers are available to any aisle seat.
Extra legroom can be found in the Stalls Boxes and in seats F1, F21, G1 and G18.
The Royal Circle can be accessed via 24 steps from the foyer, with highlighted steps and handrails in place.
Extra legroom can be found in aisle seats and in the centre block of seating.
The Upper Circle is accessible via 57 steps from the main foyer, with highlighted steps and handrails in place. This section has limited legroom and is not recommended for those with limited mobility.
The Gallery is accessible via 60+ steps from the main foyer, with highlighted steps and handrails in place either side. Seating can seem cramped and narrow in this section, with extremely limited legroom. This section is not recommended for those with limited mobility.