Ambassador Theatre New York
Ambassador Theatre Tickets
What’s On at Ambassador Theatre
The Ambassador Theatre has been home to the iconic Chicago musical for the past twenty-one years. Since its debut in 2003, this show has delighted audiences with its glitz, glamor, and unforgettable performances. Set in the roaring 1920s, it tells the story of two rival vaudevillian murderesses, Velma Kelly and Roxie Hart, who are locked up in Cook County Jail. With the help of prison matron Mama Morton and slick lawyer Billy Flynn, they turn their crimes into sensational media frenzies. Chicago has won six Tony Awards, two Olivier Awards, and a Grammy, and continues to captivate and entertain theatergoers worldwide.
About the Ambassador Theatre
Unlike many Broadway venues, the Ambassador Theatre has operated under the same name since opening in 1921. Initially part of a complex including the Eugene O’Neill Theatre , Walter Kerr Theatre and demolished 49th Street Theatre, it is the only one to remain under the ownership of the Shubert Organization.
When the theater mogul Shubert brothers planned their theater complex, the Ambassador’s plot was set diagonally. This created a unique, hexagonal auditorium. With an unassuming brown-brick exterior and Adamesque plasterwork interior designed by architect Herbert Krapp, the venue has long been used for musicals and plays, with a brief interval as a radio and movie house in the 1940s-50s.
Since opening with a performance slate of operettas and musical comedies, the Ambassador Theatre has enjoyed many successful shows. From Danny Kaye’s Broadway debut in The Straw Hat Revue (1939) to Christopher Walken and Rosemary Harris in The Lion in Winter (1966), plenty of leading lights in the acting world have drawn audiences. More recent productions have been similarly successful, including the Pulitzer-winning Topdog/Underdog (2002) and the longest-running American musical on Broadway, Chicago (2003-present).
Know Before You Go
- Children under four are not permitted into the theater
- One set of restrooms serves the whole audience; queues get long during the intermission
- Bag check may be in operation; leave plenty of time to reach your seat
- The bar is known for its expensive drinks; set a budget before buying
Map and Address
219 West 49th Street, New York, NY 10019
The Ambassador Theatre is located at 219 West 49th Street, a short walk from Broadway itself. Other landmarks such as Times Square are in the neighborhood so anyone wanting to enjoy a show can plan a whole day out checking off the must-sees of New York City. Like many other New York venues, it enjoys a central location perfect for tourists, locals and theater fans to access quickly on public transport including buses and the subway network.
Frequently Asked Questions
What time does the Ambassador Theatre box office open, and how do I collect tickets?
Tickets are usually sent via email, but can be collected from the box office.
The box office is open Monday – Saturday 10am–8:00pm. On Sundays, the box office is open 12pm–7:00pm, or until curtain up if there is a Sunday evening performance.
Future ticket sales stop 30 minutes ahead of the show start time to allow plenty of time for ticket collection.
What time does the Ambassador Theatre open for a show?
Doors at the Ambassador Theatre open 40-45 minutes ahead of the show start time, and the theatre recommends arriving no later than 15 minutes before the show begins to ensure plenty of time to get to your seat.
Is there a dress code for the Ambassador Theatre?
There’s no official dress code for the Ambassador Theatre, and most patrons opt for smart-casual - but dressing to the nines for Chicago is encouraged!
Does the Ambassador Theatre have a coat check?
A coat check is available, with prices starting at $2 to check an item. Large bags and items that cannot fit under a seat may be required to be checked.
What food and drink are available at the Ambassador Theatre?
Concession stands are available on each level, selling candy, snacks, soda, alcoholic drinks and water. Intermission drinks can be pre-ordered before the show starts, but make sure you finish enjoying your snacks and drinks before taking your seat, as only bottled water is permitted in the auditorium.
Can I bring food and drink into the Ambassador Theatre?
Outside food and drink is not permitted at the Ambassador Theatre unless it is strictly medically necessary.
Where should I eat near the Ambassador Theatre?
There are plenty of restaurants near the theatre for pre-show dining. Sir Henry’s is just a short walk away, offering pre-theatre dining packages and cocktails, or for a sweet treat, swing by Juniors for their famous Cheesecake and check out their deli and BBQ offerings too. If you want even more entertainment before you head to the theatre, head to Ellen’s Stardust Diner to enjoy their singing servers and diner classics, just a block away.
What is the best hotel to stay at near the Ambassador Theatre?
The Midtown Manhattan location means there are plenty of hotels right by the theatre - with two Riu Plaza hotels, The Belvedere Hotel and the Hyatt nearby.
Is the Ambassador Theatre air-conditioned?
Air conditioning is available at the Ambassador Theatre, keeping audiences cool throughout the summer months.
How do I contact the Ambassador Theatre box office?
You can contact the Ambassador Theatre box office team in person, or by calling Telecharge on 212.239.6200.