Getting into the VenueThe London Coliseum main entrance is located on St Martin’s Lane. There is step free access into the main foyer, the Stalls and the Stalls bars via a ramp.
All levels in the theatre can be reached by stairs or via two customer lifts, including one in the main foyer, which can take patrons to all levels of the auditorium, excluding the Upper Circle. All bars are accessible via the lift.
Customer AssistanceStaff are on hand to assist with navigation throughout the theatre.
Transfers are available into any level access aisle seat in the theatre. Staff are able to assist with transfers, but it is recommended that a companion is brought. An at-seat service is available for patrons in the Boxes, but not for those in the main auditorium. Staff are able to store wheelchairs for the duration of the performance.
How to BookFor those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theatre of any special requirements. ENO runs a free access scheme which entitles access patrons and their companions to purchase half-price tickets and receive free mailings and priority booking.
For further information on joining the access scheme and to book wheelchair and transfer seats, please call: 020 7845 9300 or email: firstname.lastname@example.org
There is level access to Row O of the Stalls. Transfers are available into any level access aisle seat. Boxes D-L are all level access, with Boxes E-F reserved specifically for wheelchair users and their companions.
Extra legroom can be found in any aisle seat.
The Dress Circle can be accessed via 30 steps up from the foyer. Alternatively, a customer lift is available to take patrons up to this level. There is level access to Row K of the Dress Circle, where there are 2 wheelchair spaces at the end of the row. Transfers are available into any level access aisle seat.
The Upper Circle can be accessed via 63 steps up from the foyer. The customer lift does not stop at this section. The Upper Circle is not recommended for those with limited mobility and is inaccessible for wheelchair users.
The Balcony is accessible via 93 steps up from the foyer. Alternatively, a customer lift is available to take patrons up to this section, where there is level access to Row K. Transfers are available into any level access aisle seat.