Lyceum Theatre
accessibility
Getting into the Venue
The Lyceum Theatre main entrance is located on Wellington Street and is up 3 steps to the lower foyer, without handrails. There is a drop-off point located outside of the entrance to the theatre.An alternative wheelchair accessible entrance is through a double exit door situated at the front of the theatre on Wellington Street, to the left of the five main doors. This entrance is clearly marked and provides level access via a gentle slope past the accessible toilets, towards the Stalls bar and Stalls seating.
Lift facilities are available to all levels of the theatre and are located via the entrance on Exeter Street. There is level access to the Stalls, but all other sections of the theatre must be reached via stairs.
Customer Assistance
For those who wish to use the accessible entrance, the Doorman must be notified upon arrival. Staff are on hand to assist with navigation and for those wishing to transfer. Those wishing to transfer from either a wheelchair or a scooter must bring a companion and must notify the Box Office at the time of booking. Transfers are available to any aisle seat in the Stalls.An at-seat service is available for access patrons.
How to Book
For those who require special assistance or wish to book wheelchair spaces and transfers, it is important to book in advance and notify the theatre of any special requirements. Concessionary tickets are available for wheelchair users, transfers and for those with restricted mobility who must sit in the Stalls. One companion is also entitled to purchase a ticket for the same discounted price.For further information, ticket bookings and assistance please call: 0844 871 3006 (calls cost 7p/pm) or 020 7420 8113 or email: lyceumboxoffice@theambassadors.com
Section Accessibility
Stalls
The Stalls are accessible via 7 steps down from the lower foyer. Alternatively, there is a wheelchair accessible entrance on Wellington Street that provides level access to the Stalls via a gentle slope. There are 8 wheelchair spaces in Row P and transfers are available to any aisle seat in the Stalls. This section is suitable for those with limited mobility.
Extra legroom can be found in Row R seats 1-13 and 32-44 as well as Row C in the Stalls. Aisle seats offer additional legroom.
Royal Circle
The Royal Circle is accessible via 12 steps up from the lower foyer and past a merchandise counter. There is a customer lift available, which brings patrons to Row H of the Royal Circle. From here, there are 14 steps down to Row A and 12 steps up to Row P.
Extra legroom is only available in aisle seats.
Grand Circle
The Grand Circle is accessible via 83 steps up from the lower foyer. There is a customer lift available, which takes patrons near to Row B of the auditorium. From here there are 3 steps up and then 3 steps down to Row A of the Grand Circle, and 33 steps up to Row M. This section is not recommended for those with limited mobility.
Extra legroom is only available in aisle seats.