Playhouse Theatre
accessibility

Getting into the Venue

The Playhouse Theatre foyer is situated on Northumberland Avenue and is 3 steps above street level, through double doors. Alternatively, a temporary ramp is available for wheelchair users to enter the building.

The Stalls are step-free from foyer to seating. All other sections of the theatre must be reached by stairs as there is no customer lift.

Customer Assistance

Staff are on hand to assist with navigation throughout the theatre and to help with the temporary ramp. All doors at the theatre are constantly manned, should assistance into the Stalls be required.

Transfers are available into aisle seats in the Stalls and all wheelchair users are advised to bring a companion. Staff can store wheelchairs at the rear of the Stalls for the duration of the performance. An at-seat service is available.

How to Book

For those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theatre of any special requirements. Access patrons and their companions will receive significant discounts for performances.

For further information and accessibility booking, please call: 0800 912 6971 or email: customercare@theambassadors.com

Section Accessibility

Stalls

The Stalls can be accessed step-free from the theatre foyer and is easily accessible for wheelchair users.

There are 6 transfers available into aisle seats and 2 wheelchair spaces in Row G and J with room for companions either side.

Extra legroom can be found in aisle seats.

Dress Circle

The Dress Circle can be accessed via 28 steps up from the theatre foyer.

Upper Circle

The Upper Circle must be accessed via 82 steps up from the theatre foyer. As there is no customer lift, this section is not suitable for those with limited mobility.