Broadway Theatre accessibility

Getting into the Venue

The Broadway Theatre is accessible step-free from street level to the lobby and Orchestra at 1681 Broadway.

All wheelchair spaces and companion seats are in rows F, Q and S of the Orchestra, which is completely step-free. There are also transfer seats across the section.

The Mezzanine is up two flights of stairs (31 steps with landings) with an additional two steps up or down to each row. Entrance is between the Front and Rear Mezzanines, behind row F, and handrails are available at every stepped row. Transfer seats are available in both parts of the Mezzanine.

There are no elevators or escalators at this venue.

Customer Assistance

Theater representatives may be unable to assist patrons to their seats, so it is best to attend with a companion where possible.

A wheelchair accessible unisex restroom is located on the lobby level. Other restrooms are up 20 steps, between the Orchestra and Mezzanine. These are not accessible for wheelchairs.

The Broadway Theatre provides at-seat service for drinks and refreshments.

How to Book

For those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theater of any special requirements.

For further information, ticket bookings and assistance please call Shubert Audience Services at 212-944-3700 or email audienceservices@shubertorg.com.

Section accessibility

Orchestra

The Orchestra is on the same level as the theater’s entrance, and is entirely step-free for all patrons. Both wheelchair and transfer seats are available to book in this section.

Seven wheelchair spaces are located in rows F, Q and S of the Orchestra. Up to three companion seats can be purchased with each. There are a further nine transfer seats with folding armrests in rows I, J, L, M and P, with one companion seat available for each.

Front Mezzanine

The Front Mezzanine is located two flights of stairs up from the ground-floor Orchestra, with entrance to the section behind row F. When using the stairs there are 31 steps in total, with landings after 11, 20 and 23 steps. Once in the section, there are a further two steps down to each row, with handrails available for assistance.

Three transfer seats with folding armrests are in F2, F102 and F123 at the rear of the section, with a companion seat available for each. There are no elevators up to the Front Mezzanine, so patrons should take care when booking these seats.

Rear Mezzanine

The Rear Mezzanine is located two flights of stairs up from the ground-floor Orchestra, with entrance to the section in front of row A. When using the stairs there are 31 steps in total, with landings after 11, 20 and 23 steps. Once in the section, there are a further two steps up to each row, with handrails available for assistance.

Six transfer seats with folding armrests are in rows A, B and C, with a companion seat available to purchase alongside each. There are no elevators up to the Rear Mezzanine, so patrons should take care when booking transfer seats.