For detailed accessibility information, click a section
Getting into the Venue
The Noel Coward main entrance is situated on St Martin’s Lane and leads directly into the theatre foyer. A ramp (30-40% gradient) allows level access into the foyer, through the front doors, with handrails on both sides. There is step-free access to Box M, which has accessible wheelchair spaces. A drop off point is located on St Martin’s Lane for disabled badge holders.
All sections of the theatre must be reached by stairs as there is no customer lift available. No step-free access to bars.
Staff are on hand to assist with navigation around the theatre. At seat service is available for disabled patrons who are unable to access the bars. Transfer seats are available to any aisle seat in the Royal Circle. Customers with mobility issues may ask staff for assistance up to the Royal Circle.
For those wishing to transfer from a wheelchair to a seat, it is recommended that a companion is brought to assist. Staff are able to store wheelchairs in the cloakroom and scooters in the foyer for the duration of the performance.
How to Book
For those who request assistance or wish to book wheelchair spaces, it is important to book well in advance to guarantee availability and notify the theatre of any special requirements. Discounted tickets are available for all disabled patrons and one companion, with the price depending on the show. An access rate is available for wheelchair users and patrons with specific access requirements.
For further information, ticket bookings and assistance please call: 0844 482 5165 (calls cost 7p/pm) or email: firstname.lastname@example.org