For detailed accessibility information, click a section
Getting into the Venue
The Noel Coward main entrance is situated on St Martin’s Lane and leads directly into the theatre foyer. A ramp (30-40% gradient) allows level access into the foyer and through the front doors, with handrails in place. There is step-free access to Box M, which has accessible wheelchair spaces. A drop-off point is located on St Martin’s Lane for blue badge holders.
All sections of the theatre must be reached by stairs as there is no customer lift available. There is no step-free access to bars.
Staff are on hand to assist with navigation around the theatre. An at-seat service is available for access patrons. Transfers are available to any aisle seat in the Royal Circle. Customers with limited mobility may ask staff for assistance up to the Royal Circle.
For those wishing to transfer from a wheelchair to fixed seating, it is recommended that a companion is brought. Staff are able to store wheelchairs in the cloakroom and scooters in the foyer for the duration of the performance.
How to Book
For those who require assistance or wish to book wheelchair spaces, it is important to book well in advance to guarantee availability and notify the theatre of any special requirements. Discounted tickets are available for all access patrons and one companion, with the price depending on the show.
For further information, ticket bookings and assistance please call: 0844 482 5165 (calls cost 7p/pm) or email: firstname.lastname@example.org