For detailed accessibility information, click a section
Getting into the Venue
The Theatre Royal Drury Lane main entrance is situated on Catherine Street. There are 6 steps up into the foyer from street level, through double doors. The steps are not clearly marked and there are no handrails. A drop off point is located around the corner on Russell Street.
An alternative level access entrance is located on Russell Street. Those who wish to use this entrance should ring the doorbell to attract attention. This entrance leads to wheelchair spaces in the Stalls as well as an adapted toilet.
All sections of the theatre, other than the Stalls, must be reached via stairs as there is no customer lift. Stairs are highlighted.
Staff are on hand to assist with navigation and are constantly manning the doors. Those who wish to use the alternative entrance must ring the doorbell on Russell Street to attract attention. The adapted toilet at this entrance is locked and must be opened by a member of staff.
Transfers are available to any aisle seat within the Stalls and staff are able to store wheelchairs in the cloakroom for the duration of the performance. At-seat service is available for patrons who are unable to access the bars.
How to Book
For those who request special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theatre of any special requirements. Discounts are available for wheelchair users and their companions.
For further information and accessibility booking, please call: 0844 412 4648 (calls cost 7p/pm) or email: email@example.com