For detailed accessibility information, click a section
Getting into the Venue
The Adelphi Theatre main entrance leads to the foyer and is one 15cm step up from street level, but can also be accessed by a ramp if requested.
Access from the foyer to the Stalls is step-free. There are no customer lifts to the Dress Circle and Upper Circle, which both must be accessed via stairs. Staircases have handrails on both sides.
Customers must contact the Theatre Manager on arrival, or otherwise notify a member of the Front of House staff who will assist them. Up to four wheelchair/scooter users can be transferred to alternative seats per performance into aisle seats, however it is recommended that a companion is brought as staff are not permitted to lift people into seats.
A maximum of four wheelchairs can be stored in the cloakroom. There is at-seat service allowing staff to bring drinks into the auditorium on behalf of disabled patrons.
How to Book
Access bookers must contact the Adelphi Theatre via the customer services line to book specialist wheelchair spaces. If you are a wheelchair user and would prefer to be transferred into an aisle seat, it is important to contact the Adelphi prior to your visit in order to notify staff and check availability. Access discount is available for the disabled customer and their companion, who are able to buy any tickets at £35 each.
For further information and accessibility booking, please call: 020 3725 7066 or email: firstname.lastname@example.org