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Getting into the Venue
There is step-free access to the Cambridge Theatre main entrance, which is located on the corner of Earlham Street. There are two sets of double doors which lead into the theatre foyer, with the Box Office counter on the right.
An alternative entrance is available through a third double exit door on Earlham Street. This gives step-free access to the wheelchair spaces in the Stalls, through the Stalls corridor and down a gentle slope towards Row N.
All sections of the theatre must be reached by stairs, which have highlighted steps and handrails either side. A customer lift is not available.
An Access Host will assist customers throughout their visit to the theatre if special assistance is required. Staff are on hand to assist with navigation in the theatre.
Transfer seats are available for up to 4 wheelchair users and 2 scooter users, which must be arranged prior to the performance. Wheelchairs and scooters can be stored and will be retrieved by an usher. An at-seat service is available for access patrons. The Access Host will assist those who wish to transfer from a wheelchair.
How to Book
For those who require specific access, assistance or wheelchair spaces, it is important to book in advance to ensure availability. Access requests are handled through the Customer Relations team at See Tickets, who will ensure that the most suitable seats at the Cambridge Theatre are booked. Access patrons and their companion will receive a ticket discount of 50% combined, which is buy one ticket and get one free.
For further information and assistance please call: 0844 412 4648 (calls cost 7p/pm) or email: firstname.lastname@example.org or email@example.com to book access tickets.
For further accessibility information, including the availability of hearing assistance systems and captioning services, please visit DisabledGo