The Other Palace London
The Other Palace Tickets
About the The Other Palace
The Other Palace, formerly the St James Theatre, has two separate performance spaces and is well-known for its diverse theatre programme, which provides a platform for new productions. As St James Theatre, the venue made its debut with a production of Bully Boy, a play by writer, comedian and former Great British Bake-Off host, Sandi Toksvig. The building is designed by Foster Wilson Architects and first opened in 2012 on the site of the Westminster Theatre, which was demolished after significant fire damage in 2002.
In 2017, the renovated venue reopened as The Other Palace, after Andrew Lloyd Webber purchased the building in 2016. Lloyd Webber later sold the venue during the global Coronavirus pandemic in 2021, a decision that he described as "heart-wrenching". It was purchased by theatre and film producer Bill Kenwright.
The Other Palace is known for hosting new and exciting productions, including the UK premieres of musicals such as Urinetown, Eugenius!, Heathers: The Musical, Falsettos, Amélie the Musical and Be More Chill.
Plan Your Visit
The Other Palace auditorium opens around 30 minutes before the show starts. The Box Office opens from 10am on Monday-Saturday.
There is no dress code at The Other Palace, patrons should wear something comfortable and weather appropriate.
Yes, The Other Palace is fully air-conditioned.
No, there is no cloakroom at The Other Palace and the theatre will be unable to store large items of luggage. Patrons are encouraged to use the luggage storage facilities available at Victoria Station, which is just a five-minute walk from the theatre.
Upon entry to the theatre, security staff will undertake bag and ticket checks. Patrons are encouraged to arrive early to allow plenty of time.
The Other Palace has an on-site gin bar, The Other Gin Palace, and a restaurant, The Other Naughty Piglet. The bar has a huge array of gins from all over the world, and also serves cocktails, soft drinks and a range of bar snacks. The restaurant serves seasonal dishes on a regularly changing menu and is the sister restaurant to Brixton's Naughty Piglet.
The Other Palace is just a few minutes walk away from Nova Food, a complex of eateries, bars and boutique shops, which is the perfect place to grab a bite to eat before the show. Why not sample delicious pizza at Franco Manca, dig into a Katsu curry at Wagamama or get your burger fix at Shake Shack.
For a five-star hotel experience consider Hotel 41 on Buckingham Palace Road. This luxury hotel has world-class amenities and is perfectly located for exploring London's many landmarks. For a more budget option, the DoubleTree Hilton Victoria is just a 10-minute walk away and offers a range of rooms at different prices.
The Other Palace opened in 2012 as the St James Theatre. The theatre was acquired by Andrew Lloyd Webber's Really Useful Group in 2016 where it was renamed as The Other Palace, in reference to its close proximity to Buckingham Palace. The Off West End theatre specialises in developing new musicals and UK premieres.
Help Booking Tickets
Tickets are held at the box office for collection on the day of your performance. Patrons should try to arrive as early as possible to avoid queues and allow enough time to enter the auditorium. Please ensure you bring your confirmation email and a form of ID.
The Other Palace box office is open from 10am-6pm on Monday-Saturday and until 7:30pm on performance nights.
The Other Palace box office can be contacted by emailing customer.relations@lwtheatres.co.uk.
STAR (Society of Ticket Agents and Retailers) are the industry body that regulates the sale of London theatre tickets. When booking from a company you can check their ticket seller database to see if they are registered and conforming to STAR practices. When buying online, you should also check for the padlock in your browser URL bar to ensure the connection is secure.
The Other Palace's 300-capacity auditorium, along with its studio space and gin bar are available for private hire. For full details of pricing and what the theatre can offer, please email venuehire@lwtheatres.co.uk.
