Getting into the VenueWyndham’s Theatre's main entrance is located on Charing Cross Road, with a raised threshold from street level to foyer. The foyer is accessible through double doors which are constantly manned.
An alternative entrance to wheelchair spaces in the Royal Circle Boxes is available on Charing Cross Road. Once inside this entrance, there are 3 steps to navigate into the box. This venue is not suitable for electric wheelchairs or for those who are unable to be get out of their wheelchairs.
Customer AssistanceDespite the lack of step-free accessibility at the Wyndham’s, staff are on hand to assist with navigation and any access needs.
Wheelchair spaces and transfers are available in Box A and staff are trained to assist in transferring wheelchair users up and down steps. Staff are able to store wheelchairs for the duration of the performance. Patrons who require help must notify staff beforehand. It is recommended that wheelchair users bring a companion. An at-seat service is available for patrons who are unable to access the bars.
How to BookFor those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theatre of any special requirements. Access patrons and their companions will receive significant discounts.
For further information and accessibility booking, please call: 0844 482 5137 or email: firstname.lastname@example.org
The Stalls can be accessed via 21 steps down from the foyer, with handrails in place either side of the staircase. Alternatively, the Stalls can be reached via the accessible entrance on Charing Cross Road, with 8 steps down to the auditorium.
Extra legroom can be found in Row Q.
The Royal Circle can be accessed via 23 steps up from the theatre foyer, with handrails in place on either side of the staircase. Alternatively, the Royal Circle can be reached via the accessible entrance on Charing Cross Road, which has 3 steps to wheelchair spaces in Box 3. Transfers are available in this section.
The Grand Circle is accessible via 40 steps up from the theatre foyer, with handrails in place. This section is not recommended for those with limited mobility.
The Balcony can be accessed via 96 steps up from the theatre foyer, with handrails in place. This section is not suitable for those with limited mobility.