Getting into the VenueAccess to Lyceum Theatre is step-free from 149 West 45th Street. Patrons with limited mobility and those using wheelchairs will be able to reach designated accessible seating in the Orchestra from here.
Wheelchair and companion seating is available step-free in row O of the Orchestra. Transfer seats with folding armrests are available from rows L backwards in the Orchestra and in the rear of the Mezzanine. The Mezzanine is reached by two flight of stairs plus two steps up or down to each row, therefore caution should be taken before booking if patrons have limited mobility. There are no elevators or escalators at this venue.
Customer AssistanceOne wheelchair accessible restroom is available on the ground floor of the theater. Other restrooms are up or down a considerable number of steps and are not accessible for wheelchair users or patrons with extremely limited mobility. A cloakroom is available during the winter months for any theater guests to store large coats which may not fit under or around seats. Please be advised that staff may be unable to assist with steps inside the venue. It is therefore advisable to bring a companion.
How to BookFor those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theater of any special requirements. For further information, ticket bookings and assistance please call Shubert Audience Services at 212-944-3700 or email firstname.lastname@example.org.
Four wheelchair spaces are located at the back of the Left and Right Orchestra, in seats O9, O5, O6 and O10, with companion seats available to purchase alongside. A further five transfer seats with folding armrests are located in rows N and O in the Left and Right Orchestra, and row L in the Center Orchestra. The Orchestra is accessible step-free from street level for all patrons. Staff may be unable to assist with reaching accessible seating, so it is advised that you bring a companion where possible.
Mezzanine seating is two flights of stairs up from the Orchestra, with a further two steps up or down to each row. Every row with steps has a handrail to further aid patrons. Access to the Mezzanine is behind row J. Five transfer seats with folding armrests are located in across the Mezzanine in rows G and H, although due to the rake of the section and lack of elevators or escalators, these seats may be difficult to reach for patrons with limited mobility. Please be aware that the Mezzanine is not wheelchair accessible.
The Balcony is four flights of stairs up from the Orchestra, with a further two steps up or down to each row. Every row with steps has a handrail to further aid patrons, although the stairs are very steep. There are no transfer or wheelchair seats in the Balcony. The combination of stairs, confined space and steep angles in this section makes it unsuitable for patrons with limited mobility.