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Palace Theatre London

Palace Theatre, London - The Home of Harry Potter and the Cursed Child

About the Palace Theatre

The Palace Theatre is located in the middle of Cambridge Circus and is one of the West End's most prolific buildings. Originally built as a Grand Opera House, the auditorium features beautiful Victorian architecture, including a majestic ceiling and proscenium arch which frames the stage. It was designed by Thomas Edward Collcutt and was Grade II listed by English Heritage in 1960.

The theatre is perhaps best-known for housing Les Misérables before it transferred to the Queen's Theatre (now the Sondheim Theatre) after 7,602 performances. Other notable productions include Jesus Christ Superstar, which ran for 8 years from 1971, Singin' in the Rain, Priscilla Queen of the Desert and Monty Python's Spamalot! musical.

Today the Palace Theatre is the home of Harry Potter and the Cursed Child, which is a sequel to the beloved books and films. The elaborate signage and decoration for the show has become an iconic sight in London since the show opened in 2016. The Palace Theatre also hosts The Show Must Go On!, a series of concerts held in aid of the UK theatre industry, which was hit hard by the coronavirus pandemic.

Plan your visit

The Palace Theatre opens around one hour before the show starts. The Box Office opens from 10am on performance days.
There is no specific dress code for shows at the Palace Theatre, wear something comfortable and weather appropriate. If you're visiting the Palace to see Harry Potter and the Cursed Child, feel free to dress up in your house colours, or as your favourite character.
No, there is no air conditioning at the Palace Theatre. There is however a 'comfort cooling' system in place to regulate the temperature.
There are two cloakrooms at the Palace Theatre for ticket holders to store items during the show, one in the stalls foyer and one in the dress circle. There is a £1 charge per item stored and access is on a first-come, first-served basis. Patrons should note that no suitcases or large bags (above 41 x 31 x 16cm) will be allowed and alternative storage arrangements should be made before travelling to the theatre.
Upon entry to the theatre, security staff will undertake bag and ticket checks. Patrons are encouraged to arrive early to allow plenty of time, as no latecomers will be admitted once the show has started. If you're visiting the Palace Theatre to see Harry Potter & the Cursed Child, you will have to undergo bag and ticket checks each time you leave the theatre.
Some shows do have age restrictions due to the content in the show. Age recommendations for each show are available on the relevant production pages. All adults and children entering the theatre must have a ticket. All children aged 16 years old and under must be accompanied by an adult and seated together.
Yes, booster seats are available for children at the Palace Theatre, but are given out on a first-come, first-served basis, so arrive early to avoid disappointment. Please ask an usher to assist you if you require one.
The Palace Theatre has four bars, one on each level of the auditorium. You can purchase a range of alcoholic and non-alcoholic beverages, as well as snacks, ice cream and confectionery.
If you're coming to see Harry Potter & the Cursed Child at the Palace Theatre, there is an extensive shop in the main entrance foyer to pick up themed merchandise from the franchise, ranging from house scarves to characters wands. Programmes are available from the shop, bars and from ushers throughout the auditorium.
Head across the road from the Palace Theatre for a bite to eat at The Spice of Life pub, which serves a wide range of meals. If you're in a hurry, Slim Chickens, which is just a few minutes walk away, serves tasty fried chicken tenders, wings and more. Bear in mind if you're seeing both parts of Harry Potter & the Cursed Child you will have around two hours to eat between the shows.
The five-star Covent Garden Hotel, a 10-minute walk, is the perfect spot if you're looking to make your trip to the Palace Theatre unforgettable. The hotel is perfectly located to explore London's West End and beyond and has world-class amenities. For a cheaper stay in central London, try the St Giles Hotel, which is a 10-minute walk from the theatre, and has a range of affordable rooms.
The Palace Theatre opened in 1891 and was designed by the architect Thomas Edward Collcutt, who also designed the lavish Savoy Hotel. The theatre opened as the Royal English Opera House and was intended to be the home of grand opera in London. Following an unsuccessful start, the theatre was sold and became a successful variety theatre, screening films as part of its entertainment programme. The Grade II-listed theatre was refurbished in 2005, following a 19-year run of the hugely popular Les Miserables. Harry Potter & the Cursed Child premiered at the Palace Theatre in 2016 and has played to sold-out audiences ever since.

Help booking tickets

Tickets are held at the box office for collection on the day of your performance. Patrons should try to arrive as early as possible to avoid queues and allow enough time to enter the auditorium. Please ensure you bring your confirmation email and a form of ID.
The Palace Theatre box office is open from 10am-6pm on Monday and Tuesday, 10am-8pm on Wednesday-Saturday, and 10am-7pm on Sundays for in-person bookings and ticket collection.
The Palace Theatre box office can be contacted on 0330 333 4813.
STAR (Society of Ticket Agents and Retailers) are the industry body that regulates the sale of London theatre tickets. When booking from a company you can check their ticket seller database to see if they are registered and conforming to STAR practices. When buying online, you should also check for the padlock in your browser URL bar to ensure the connection is secure.
The Palace Theatre can be hired for private and corporate events. For full details of pricing and what the theatre can offer, please call 020 7395 0780 or email general@nimaxtheatres.com.
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