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Getting into the Venue
There is step-free access to the Gielgud Theatre main entrance on Shaftesbury Avenue, via a ramp. This leads to the theatre foyer and Box Office. There are 3 steps up to an adapted toilet and the foyer bar.
An alternative accessible entrance to the auditorium is through a third side exit door on Rupert Street. From this entrance, there is one 12cm step up to the front of the Dress Circle, which is the most accessible section of the theatre. This section is suitable for wheelchair and scooter users. Other sections must be reached by stairs as there is no customer lift available.
Staff must be notified on arrival if customers wish to use the alternative entrance. An at-seat service is available for patrons who are unable to access the bars.
Transfers are available into any aisle seat, but a companion must be brought to assist. Staff are able to store wheelchairs and scooters for the duration of the performance.
How to Book
For those who require special assistance or wish to book wheelchair spaces, it is important to book in advance and notify the theatre of any special requirements. Discounted tickets are available for access patrons and one companion, with the price depending on the show.
For further information, ticket bookings and assistance please call: 0844 482 5137 (calls cost 7p/pm) or email: firstname.lastname@example.org